Business

Zomato says ‘kaisa laga mera mazak’ after its reply to Bengaluru-based customer’s complaint goes viral

After the customer flagged an issue with the Zomato app, the company shared a hilarious response that left people laughing hard.

A Zomato customer from Bengaluru noticed an issue with the restaurant aggregator and food delivery company app. He took a screenshot of the app and shared it on X, pointing out that one cannot edit their birthdays and anniversaries. Alongside, he tagged Zomato. The company, as expected, shared a witty response to the tweet, and it has since gone viral. They then shared another response, asking the customer how did he like their joke.

 

“What if someone remarries @zomato?” asked Shobhit Bakliwal while sharing a screenshot on X. The screenshot shows his profile on the Zomato app. While the app allows users to change their mobile number, email, and gender, they don’t allow users to edit their birthdays and anniversaries on the app.
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