New Delhi: People who wish to avail medical services at Out Patient Department (OPD) in AIIMS will now be able to book appointment of doctors online or through mobile phones.
The new system known as ‘IVR Based appointment system’ makes it possible to book an appointment without human interaction from anywhere using mobile phone.
“New OPD patients who want to visit AIIMS can pre-register themselves to avail its services through the website, following which they will be allotted a temporary UHID number,” Head IT and Additional Professor Nuerosurgery AIIMS Deepak Agrawal said.
This system is currently available in two languages, English and Hindi. Based on the lines of the railway booking system, there will also be a 25 per cent ‘tatkal quota’ for new walk-in patients for each department.
“AIIMS has been catering to an ever increasing patient volume and although the statistics seem overwhelming a lot can be done to improve patient care,” Director AIIMS, MC Mishra said.
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