CM Helpline proving effective, Chouhan seeks information from applicants over telephone
Bhopal: CM Helpline is proving effective in solving problems of state’s people. Chief Minister Shri Shivraj Singh Chouhan talked to 5 applicants of CM Helpline over telephone from Mantralaya here today. Giving information about disposal of their complaints, the 5 applicants expressed gratitude. Zafar Khan of Private Bus Employees Union, Jaora has also written a letter to the Chief Minister congratulating him for this revolutionary initiative for solving common people’s problems. He has written in the letter that he had registered 4 complaints on CM Helpline 181 and all 4 complaints were redressed within 3-4 days.
Chief Minister Shri Chouhan talked from Mantralaya to Santosh Kumar Tiwari of village Rampur in Sidhi district. He informed that he had complained about non-payment of maternity assistance. The complaint was redressed and dues were paid. Similarly, Mangilal Choudhary of Manasa in Neemuch district had complained about dirty water coming out of taps. Thanking the Chief Minister, he said that the complaint has been redressed. Hatim Singh Yadav of village Kamthara of Datia district had registered a complaint on 181 about handpump becoming dysfunctional. He informed CM that the complaint has been redressed. Neeladhar Dhakad of Mandideep in Raisen district had complained about non-receipt of Samagra User ID. He informed that he has received the ID. Umesh Kumar of Amarwara in Chhindwara district had complained about tripping of electricity often in the night in Niazi Ward. He informed the Chief Minister that the complaint has been redressed and electricity supply is all right now.
Revolutionary weapon for disposal of people’s problems
Zafar Khan of Private Bus Employees Union, Jaora has also written a letter to the Chief Minister saying that Shri Chouhan has given an effective weapon to people for getting redressed their problems. Now, problems are solved within 3-4 days. He is himself witness to it. He had complained that bus drivers were not linked with Samagra Yojana since they did not have Password ID. Following it, the Transport Department provided Password ID after 3 days. Similarly, a complaint was made for insurance amount of Rs. 50 thousand through cooperatives not paid in the case of bus driver Kishore even one year after his death. Insurance amount was paid 2 days after registration of complaint on CM Helpline. Shri Zafar Khan has congratulated the Chief Minister for his development-centric vision and launching of CM Helpline.
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