‘Mitan’ to deliver over 100 essential services at doorstep

Chief Minister Bhupesh Baghel on Sunday launched the ‘Mukhyamantri Mitaan Yojna’ under which citizens of 14 municipal corporations in Chhattisgarh can avail around 100 public services at their doorstep.

These services include home delivery of birth, caste, income and marriage certificates.

The new completely digitalized scheme will at present be implemented as a pilot project in 14 civic bodies including in Raipur and cities like Durg, Bilaspur and Rajnandgaon.

A press communiqué said people will have easy access to around 100 services like obtaining birth, marriage, caste, domicile, income and death certificates through this scheme.

Normally, citizens make multiple rounds to blocks, municipal corporations, tehsils, government offices and other departments. With this scheme, the government aims to bring a paradigm shift in the way citizens get required government services.

It will make the public service delivery system equally accessible to all citizens in a time-bound manner with enhanced accountability, transparency, responsiveness and inclusiveness, the communique said.

Under the scheme, the required documents of citizens will be collected from their home through a nominated individual ‘Mitaan’, who will scan the certificates and get the processes rolling for the issue of certificates and services.

People can contact the ‘Mitaan’ on toll free number 14545.

Once the department issues a certificate, it will be delivered at the citizen’s doorstep by the ‘Mitaan’ in a sealed envelope.

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